FAQ

Memcap is a team of builders, developers, and problem-solvers focused on helping businesses grow through smart, scalable tech. We design, build, and manage websites, web apps, and custom software—plus we host and support it all under one roof.

Whether you're a small business needing a polished online presence or an organization with complex software needs, we deliver high-quality, affordable solutions with ongoing support.

Managed Hosting means we take care of everything related to keeping your web solution online and running smoothly—so you don't have to. This includes hosting your site on fast, secure servers, handling software updates, backups, security monitoring, and making small edits or updates when needed. It's like having your own tech team on call, without the overhead, and at a comparable price to a do-it-yourself platform.

With our Managed Hosting plan, we typically handle all your update requests for you—quickly and hassle-free. But if you'd prefer to make changes yourself, we've got you covered. We can set up an easy-to-use editing tool so you can update content on your own whenever you like. It's your site—manage it how you want, and we'll support you either way.

We keep it simple. Just reach out and let us know you'd like to cancel your services—we'll take care of it promptly. There are no contracts or lock-ins, and no runaround. Cancel anytime, hassle-free.

If things aren't heading in the right direction, you're not stuck. You can cancel hosting at any time—no hard feelings. Hosting fees are non-refundable, but there's no long-term commitment. That said, we work closely with you from the start to make sure the site matches your vision. So far, this hasn't been an issue—but we understand the concern.

Yes. We build both i18n (internationalized) and l10n (localized) websites following Google's best practices—this means creating dedicated pages for each language or locale, which improves SEO and user experience. For localized content, we isolate each language into its own file for easy translation. You can provide the translations, or we can help connect you with a translation service.

No. We build the new site on a separate domain or staging URL, so your current site stays live and fully functional during development. Once you're happy with the new version, we update your DNS settings to point to the new site—typically resulting in little to no downtime during the switch.

Not formally. We don't offer full-scale design or branding services, but we can help with basic graphic adjustments or layout tweaks as needed. If your project requires more in-depth visual design—like logo creation or extensive pixel-level work—we're happy to help, but it may involve additional billing.

No. We don't build on third-party website builders. Instead, we use our own carefully selected stack—what we call the Memcap Platform. It's fast, secure, affordable to host, and designed to scale. Our Managed Hosting solution ensures you get ongoing support without the bloat or limitations of traditional platforms. This combination is what sets Memcap apart.