Privacy Policy

Last Updated: 5/10/2025

1. Introduction

Welcome to Memcap. We value your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy outlines how we collect, use, and safeguard your information when you visit our website, https://www.memcap.com.

2. Information We Collect

  • Personal Information: When you make a purchase or contact us, we may collect personal details such as your name, email address, billing information, and other relevant data.
  • Usage Data: We use Google Analytics to collect information about your interactions with our website, including pages visited, time spent on pages, and other analytical data.
  • Cookies and Tracking Technologies: Our website uses cookies to enhance user experience and analyze website traffic. For more details, please refer to our Cookie Policy below.

3. How We Use Your Information

  • To process transactions and manage orders via Stripe.
  • To analyze website usage and improve our services through Google Analytics.
  • To communicate with you regarding your inquiries or purchases.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your data with trusted third parties to perform functions on our behalf:

  • Stripe: We use Stripe for secure payment processing. Stripe may collect and process your payment information. For more details, please refer to Stripe's Privacy Policy: https://stripe.com/privacy.
  • Google Analytics: We use Google Analytics to understand website traffic and usage. Google may collect data as described in their Privacy Policy: https://policies.google.com/privacy.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions.
  • Objection: You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at .

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. By using our website, you consent to such transfers.

8. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13.

9. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this policy, please contact us at:

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11. SMS & Text Messaging

Memcap operates SMS/text-messaging programs on behalf of itself and the businesses we serve (for example, operational crew check-ins, appointment and account notifications, and event alerts). The following applies to any Memcap-operated SMS program you opt into:

  • Consent: You receive text messages only after you opt in — for example, by replying YES to an enrollment message or submitting an opt-in form. Consent to receive texts is never a condition of any purchase or service.
  • Message types & frequency: Messages may include check-in prompts, reminders, notifications, and acknowledgements. Frequency varies by program and is disclosed at opt-in (for example, recurring, approximately 2–3 messages per business day).
  • Opt-out & help: Reply STOP at any time to unsubscribe, or HELP for assistance. Message and data rates may apply.
  • Privacy of mobile data: No mobile information or SMS opt-in data is shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in and consent are not shared with any third party for any purpose other than delivering the messaging service you enrolled in (for example, our messaging provider, Twilio).

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us enhance your browsing experience and analyze website traffic.

2. How We Use Cookies

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: We use Google Analytics to collect information about how visitors use our website. This helps us improve website functionality and user experience.

3. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies. Please note that disabling cookies may affect the functionality of our website.

For more information on managing cookies, visit www.allaboutcookies.org.

4. Google Analytics Opt-Out

If you wish to opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

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